That Council eliminate the option for residential tenant water and wastewater billing, effective January 1, 2022.
And that, any existing residential tenant customer accounts shall remain active until they vacate their dwelling.
And that, the Town shall discontinue the use of shut-offs as a collection tool for residential accounts, and instead transfer of any unpaid water and wastewater charges to the property’s tax roll. Such transfers will occur once an account is two or more bills in arrears and will be subject to $25 administrative fee.
And that, the Town will continue to offer water and wastewater billing for commercial tenants, however, staff are authorized to shut-off the water to any commercial accounts which are two or more bills in arears.